The General Tab contains the basic information about the shop.  While most of the settings are self-explanatory, you will want to note the following:

• You can customize the web address that points to your shop or use the default created by the system.
• The Display Status option is used to allow people to visit your shop.  Your inventory will be available through the market even when the display status is set to off.
• The Order Return Age, the Order Cancellation Age, and the Display times slots are used to set the default policies for your shop.  You can customize these settings at the individual item level.
• We only allow shipping of physical goods at this time.  We can turn on the ability for an individual to pick-up goods at a physical store if you determine this option would be beneficial.
• The Government Information on Invoices is used to include on the invoice any government required information.

Select the save option to advance to the next tab.

Concordia Market is designed to accommodate non-English speaking shoppers.  The Language Tab is the tool that allows the shop owner to adjust the language used in the key descriptors for the shop.  Currently we have only enabled English.  Therefore the fields only need to be completed once.  In the future, the shop owner would select the each language and complete the shop information for that language.

The fields are self-explanatory.  However, the following notes might help complete the form:

Contact Person is the individual that will most likely respond to an inquiry via email or phone.

Please note that the fields after the Contact person field allow for HTML content.  The HTML content can include links, forms, or iframe codes.  The updated "Setting-up the Shop" video provides some guidance and suggested uses for the HTML fields.

The Description field often provides the origin story of the shop; its mission and vision.

The Payment Policy is where the shop owner explains its terms of service.  This is the general shop policy.  The payment and returns policy can be adjusted at the individual product level.

The Delivery Policy describes the shop owner's shipping turn-around.  In the case of digital products, the Delivery policy would describe the length of time or the number of times a product will be available for download.

The Refund Policy describes the refund policy for the products that will be available on your shop.

The Additional Information box allows the shop owner to add information that doesn't seem to be appropriate for any other box.

The Return Address tab is used by the shop owner to provide the return address to the system and to the user.  By including a second return address field, the system is able to provide the address in a language and format that makes sense to the user while keeping a consistent address format for the system.  This is part of the multi-language capabilities of the system and it is why this tab contains two sections that must be completed by the shop owner.

The first item is the General section.  It is straight forward.  Include the country, the state, the zip code and the phone number for the system use.

The second item is the Language data section.

The Language Data section enables the shop owner to format their contact information for each of the supported language.  To do this, the shop own would select each of the languages provide within the system and enter their information in a way that is appropriate for that particular language.  For example, selecting English would require the shop owner to enter the identical information as was included in the general tab.  However, the general tab was for internal use, the language tab is what the user will see.  Once the English language information is included, the shop owner would select the next language, Spanish, and the details would be translated into Spanish where appropriate.  Once you've entered the information, select save to go to the next tab.

The Pick-up Address lets the user know where to meet the seller of a physical item for pick-up.  If you are not going to allow pick-up of items, you can leave this bank and move on to the next tab.  If you do want to include this information, select the Add Address option to open the Return Address Wizard.  

Complete the address and phone information on the top of the screen.  Use the bottom section, labeled "Slot Timings" to indicate when the item would be available for pick-up.  The shop owner can configure the timings on an individual day bases on choose the "All Days" option to create the same schedule for all seven days.  If you choose the individual day option, you can have certain days that you will not be available indicated by not checking the box next to the day of the week.  Select the Save Changes button to save the settings and advance to the next tab.

The Media tab enables the shop owner to customize the graphics that will be used in Concordia Market to represent the shop.  The tab contains two columns.  The left column contains the Banner wizard.  The information page about a shop contains a banner across the top of the page.  In order to keep the system looking good in the responsive design there are three banner options that the shop owner will upload, one for the desktop, one for a table, and one for a mobile device.

To upload a banner for each screen size, use the dropdown box to select the size.  The image above shows that the banner will be uploaded to the Desktop.  Second, select the "Choose File" button to locate the image file on your local device.  Once the file is selected, church the "Upload" option to add the file to the system.  Repeat the process for the Tablet and Phone options.

Note the following:

• The banners should conform to the following parameters:

Select the name for each banner size in the above chart to download a template that can be used to format the banner.

• The banners can be adjusted to reflect differences in the user's language selection.  If you desired the banner to reflect the language selection, you would need to upload language specific banners in each of the three sizes for every language used on the system.  If you only have banners set for English language users, the English language banners will be used for all the other languages.

The right hand column allows the shop owner to upload the logo to be displayed in the system. In contrast to the banners, the logo column will only take one size of logos, either a 1:1 size or a 16:9 size.  The 1:1 logo template can be found here and the 16:9 logo template can be found here.  Notice that the logo also can be adjusted according to the user's language selection.

When you have completed the logo set-up, choose the Collections tab to continue setting-up your shop.

Collections enable the shop owner to organize their shop's content into categories. The categories will appear on the shop's page as rows of related items. For example, a shop might have a Collection of Winter Sunday School resources and a collection of Christmas resources. A shop might have a collection that are the latest items added to the shop. It is not necessary for a shop to have collections. If they do not benefit your shop, go to the next tab. If you'd like to see how to add a collection, continue reading.

The first step is to select the "Add Collection" button.

When the button is selected the following window will open:

The four highlighted tabs are used to create the collection and add content to the collection.  The basic tab is used to link the shop to the collection name.  Therefore, enter the name of your shop in the box labeled "Shop Name."  The system will generate an SEO friendly URL.  However, you may wish to edit the URL before the collection is published.  The status should be set to active.  

The Language Data tab:

The language data tab is used to create language specific versions of the collection name. Use the dropdown menu to select the language and add the collection name which is appropriate for the language.  Repeat the process for each language used by the system.  If you only enter the name in the English category, the system will use the English as the category name for all the other languages. When you are done, select the Save Changes button and select the "Link" tab.

The Link tab is used to add the specific products to the collection.  Use the dropdown menu to navigate to the first item that will be in the collection and sent the item.  Use the dropdown menu to repeat the process for all the products to be added to the collection. Select the "Save Changes" button when you have completed the process.  Note that an individual item may be removed from the collection by selecting the "X" symbol to the right of the item's listing.

The Media

The Media tab is used to upload graphics that are specific to the category listing.

The Social platform contains the tools that the shop owner will use to add specific links to the various social media outlets used to engage potential customers.  To add a link to a Social Media account select the "Add Social Platform" button in the upper right corner.  Once selected, the following window will appear.

The General tab contains the basic link to the social media platform.  The shop owner will need to add, the name of the shop, the URL that links to their social media account and the icon that will be displayed in the market templates.

The Language data allows the shop owner to provide language specific links.  When the information has been added, select the "Save Changes" option.

All shops must have a bank registered with our Strip connect account. It does not matter if the shop will offer only free items. The Stripe connect allows us to offer a unified shopping experience for our customers. The process of registering your shop with Stripe connect is not difficult.  You simply need to provide the name of the person authorized to use the bank account, the Bank account number and the Bank routing number.  The bank information is never stored on our servers.  When you enter them in the form for your shop, you are entering them into Stripe directly.  The process is save and secure.  You will be notified via your email when the transaction funds have cleared and been released by Stripe.