Concordia Market contains a messaging system that provides easy, quick, and dependable communication between shop owners and their customers.  We encourage its use so that it can serve as a "paper" trail for all sales.

The left panel contains a record of messages, both active and closed messages.  When a message summary is selected, the conversation will be displayed in the right panel.  The Reply feature enables the seller to respond to the message.  When an issue has been resolved the seller or the customer may make the conversation as "Resolved" using the appropriate button in the upper right corner of the window.