The Reviews panel allows the Vendor to manage customer reviews of their product and their shop.  Each review appears on a line in the panel.  The line provides the name of the product, the customer's rating, the review comments, and the customer's user name.  It is a violation of the community standards to attack the character or family lineage because the customer wrote a bad review.  It is best to celebrate the many satisfied customers and work with the dissatisfied customers for the best possible outcomes.  Choosing to ignore a bad review will only work against your shop.

• The "View Tab" (1) enables the vendor to view the full review text.
• The "Reply" (C) tab opens a text edit window which allows the vendor to respond to the review.
• The "Report" tab is used by the shop's vendor when they feel that a review was unfair or the user's review of their product violated Concordia Market's community standards. When a review is reported to the site's administrator, the administrator determines if the content has violated community standards.  If the administrators believe the violation has occurred, the review will be removed and the user will face appropriate consequences.