In addition to the tutorials that are found on the support site, we offer phone support and personalized training via Zoom. If you need a quick answer or you'd like to set-up a training session, use the form below. If you want to speak to someone right away, call us on our main line at: (734)218-4944.
Adding Physical Products Creating the Product Listing An Interactive Overview of the Seller’s Dashboard The Seller’s Dashboard contains everything that the shop owner needs to manage the shop and their…
Setting Up Your Shop Overview After you’ve selected the Manage Shop, the manage shop wizard will open to allow you set-up the shop. The manage shop wizard contains the eight…
Registering Your Shop with Stripe Connect Overview All shops must have a bank account registered with our Strip connect account. It does not matter if the shop will offer only…
Adding Physical Products Creating the Product Listing Note the Following: Concordia Market is currently designed to offer two types of products, physical products and digital media. This tutorial covers the…
Adding Physical Products Stocking the Inventory Note the Following: Concordia Market is currently designed to offer two types of products, physical products and digital media. This tutorial covers the process…
Adding Digital Products Creating the Product Listing Note the Following: Concordia Market is currently designed to offer two types of products, physical products and digital media. This tutorial covers the…
Adding Product Options Note the Following: Product options allow the shopper to select variations of a product. For example, by offering variations in banner orientation the shop owner is able…
How To Open A Shop On Concordia Market How do I open a shop on Concordia Market? The following tutorial will walk you through the process of opening-up your shop…
Adding A Product to Concordia Market Every listing in the Market is a product. Concordia Market supports a variety of products including: Physical Products Downloadable Product Virtual Products Donations Funding…
The Toolbar 101 The tool bar is used to edit the product descriptions on Concordia Market. It provides a robust collection of tools for creating a powerful product description or…
Adding A Music Product to the Market Overview: This tutorial will provide all the steps needed to add a music product on The Market. Most of the steps are identical…
Adding A Video Product to the Market Overview: This tutorial will provide all the steps needed to add a video product on The Market. Most of the steps are identical…
Adding A Coupon to Concordia Market Every seller on Concordia Market has the ability to create “coupons” or “discount codes” that can be shared with the customers to be used…
Product Panel on Concordia Market The Product panel allows the Vendor to manage the shop products. Each product appears on a line (A) in the panel. The line (A) provides…
Product Panel on Concordia Market The Orders panel allows the Vendor to manage the shop orders. Each order appears on a line (A) in the panel. The line (A) provides…
My Team Panel on Concordia Market The My Team panel allows the Vendor to manage the people that have permission to manage the shop. Each team members appears on a…
Earnings Panel on Concordia Market The Earnings panel will show the sales performance of the shop. The lower portion of the panel can be used to export the earnings report…
The Review Panel on Concordia Market The Reviews panel allows the Vendor to manage customer reviews of their product and their shop. Each review appears on a line in the…
The Refund Panel & An Overview of the Refund Process Every buyer on Concordia Market has the ability to request a refund from a product. The seller manages the…
Vendor Dashboard Settings The settings option in the Vendor Dashboard control what is displayed in the store and in the dashboard. Please take time to review the settings and adjust…